Frequently Asked Questions

We accept major debit and credit cards, Apple Pay, Google Pay, Klarna and other secure payment methods available at checkout.

Yes. All payments are processed securely via encrypted checkout technology through trusted payment providers.

Your payment is authorised at checkout and charged once your order is confirmed.

You have 14 days from the date of delivery to request a return. Items must be unused, unworn and returned in original condition with all packaging included.

Email customer@luxshoori.com with your full name and order number. Return instructions will be provided once approved.

Once your return has been received and inspected, refunds are issued to your original payment method within 10 working days.

We offer free Royal Mail 48 Tracked delivery across the UK. Orders typically arrive within 2–3 working days after dispatch.

Yes. Royal Mail 24 Tracked is available at checkout for £3.99. Estimated delivery is 1–2 working days after dispatch.

Yes. Luxshoori offers worldwide shipping. Delivery times vary depending on destination and local customs processing.

International customers are responsible for any customs duties, import taxes or additional charges imposed by local authorities.